Terms and Conditions
LAST UPDATED: November 26th, 2024
Welcome to BlueDot Printing! By accessing or using our website (https://www.bluedotprinting.com) (the “Site”), submitting a quote request, or communicating with us via email at support@bluedotprinting.com, you (the “User”) agree to be bound by these Terms and Conditions (“Terms”). These Terms constitute a legally binding agreement between you and BlueDot Printing (“we,” “us,” “our”). Please read them carefully. If you do not agree to these Terms, you must not use the Site or our services.
About BlueDot Printing
BlueDot Printing specializes in bulk printing of promotional items, including custom apparel, accessories, and other branded products. Orders cannot be placed directly through the Site; instead, customers must submit a quote request, approve the pricing, and proceed via invoice and email communication.
Order Process
- Quote Requests: All orders begin with a quote request submitted through the Site or email at support@bluedotprinting.com.
- Approval: Once a quote is provided, you must approve the details, including pricing, item quantities, and customization specifics.
- Invoice and Payment: An invoice will be sent after approval. Orders will not proceed into production until full payment is received unless otherwise agreed upon in writing.
- Production: Production timelines begin after payment and approval of final artwork.
Intellectual Property
All content on the Site, including text, graphics, images, and trademarks, is the exclusive property of BlueDot Printing or its licensors. Unauthorized use, reproduction, or distribution of this content is prohibited.
User Responsibilities
By using the Site or submitting an order, you agree:
- To provide accurate and complete information for quote requests and orders.
- To only submit artwork, logos, or content you own or have authorization to use.
- That you are 18 years or older.
You are responsible for ensuring the accuracy of all order details, including product specifications, artwork, and shipping information. BlueDot Printing is not liable for errors resulting from incorrect or incomplete information provided by you.
Refunds and Cancellations
- Orders may only be canceled before production begins. Once production starts, cancellations and refunds are not permitted.
- Refunds for canceled orders are subject to a 20% cancellation fee to cover administrative and processing costs.
- If you are not satisfied with your final product due to a defect attributable to BlueDot Printing, we will reprint the order at no additional cost; this does not include shipping costs. A defect attributable to BlueDot Printing refers to a graphic mistake, The quality of the product or the printing quality is the responsibility of the quality of the artwork provided by the customer; we print as provided.
Shipping and Delivery
- Delivery timelines will be communicated at the time of order approval. BlueDot Printing is not responsible for delays caused by third-party carriers, weather, or unforeseen circumstances.
- Shipping fees are non-refundable once an order has been dispatched.
Artwork and Customization
- You are solely responsible for ensuring the accuracy of all submitted artwork. BlueDot Printing is not liable for errors in artwork, including but not limited to spelling, sizing, or formatting issues.
- Any modifications to submitted artwork must be requested before final approval.
Privacy
BlueDot Printing respects your privacy. Please refer to our Privacy Policy for details on how we collect, use, and protect your information.
Limitation of Liability
BlueDot Printing shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or our services. Our total liability shall not exceed the total value of the order placed by you.
Dispute Resolution
All disputes shall be resolved exclusively through binding arbitration, as governed by the laws of the state in which BlueDot Printing operates.
Changes to Terms
We reserve the right to update these Terms at any time. Changes will be effective immediately upon posting to the Site. Continued use of the Site or services constitutes acceptance of the updated Terms.
Contact Information
For questions, concerns, or further assistance, please contact us:
Email: support@bluedotprinting.com
Website: https://www.bluedotprinting.com